Customer Service

If you have any queries about the products or issues upon receiving your goods, please email us directly at

You can easily pay securely by debit or credit card, via PayPal, whether you have a PayPal account or not.

Once your order has been placed, please allow 2 working days for it to be picked, packed and despatched to your address. We will post by Royal Mail First Class delivery and proof of posting will always be obtained. Once you open the pacakging, we recommend storing in an air tight container to keep it fresh.

If you have received the wrong products, please email us on the email address above. We will replace any incorrectly sent, or daamged products at no expense to you but please contact us before hand so that we can arrange for a return.

We are happy to answer any questions on how you can use Ceylon Cinnamon and we hope that you enjoy our products.

Please note that all of our products are foil packed to retain freshness.